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VoxysDrift

Drift's playbooks, on every channel your buyers actually use

An honest comparison from the Voxys team — where Drift still leads, and where an omnichannel platform with a built-in CRM does more for less.

  • Nine channels in one inbox, not just web chat
  • Captain AI speaks 50+ languages and four Arabic dialects
  • Built-in CRM with Kanban pipeline and lead scoring
  • Flat per-seat pricing from BHD 49 — no usage fees
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At a glance

Voxys
Drift
Channels covered
9 channels
Web chat
Per-conversation fees
Usage-based
Published pricing
From BHD 49
Contact sales

Feature-by-feature comparison

Based on publicly available 2026 plans and product pages. Drift was acquired by Salesloft in 2024 and its product is increasingly bundled into the Salesloft Rhythm suite.

Messaging channels

Voxys
Drift
Web only

AI & automation

Voxys
Drift
Multilingual AI agent
50+ languages
English-first
4 dialects
Sales qualification bot
No-code visual flow builder
Limited
AI on every channel
Web only
Bring your own LLM key

CRM & sales pipeline

Voxys
Drift
Sync only
Sync only
Native CRM sync (HubSpot, Salesforce)
Works without external CRM

Team collaboration

Voxys
Drift
Skill-based routing
Mobile agent app
Limited
SLA tracking
Roles and permissions

Pricing & commercial

Voxys
Drift
Transparent published pricing
Per-conversation fees
None
Usage-based
12 currencies
USD only
14-day free trial
Free tier or freemium
Annual commitment required
US/EU only

Why teams are leaving Drift

Web chat is one channel out of nine

Drift was built for the visitor on your marketing site. The buyers you're qualifying today also live on WhatsApp, Instagram DM, SMS and email — and Drift doesn't natively own any of them. Most Drift customers end up paying for three or four other tools to cover the gap.

Pricing is enterprise-only and opaque

Drift has no published pricing and no self-serve trial. You go through sales, get a usage-based quote, and commit annually. For a 10-seat team that just wants to try a sales assistant, that's a four-week procurement cycle before anyone sees the product.

English-first, MENA-blind

Drift AI is excellent at qualifying English-speaking B2B web traffic in North America. It is not built for Gulf Arabic, Egyptian Arabic, or mixed Arabic-English conversations the way buyers in Riyadh, Dubai or Cairo actually write. For regional teams, this is a hard ceiling.

Future is uncertain post-Salesloft

Since the 2024 Salesloft acquisition, Drift's roadmap has been folded into the Rhythm product. Standalone Drift contracts still exist but the product is no longer the strategic priority. Teams renewing in 2026 are reasonably asking what they're committing to.

How Voxys is different

One inbox for every channel

Web chat, WhatsApp, email, SMS, voice, Instagram, Facebook, Telegram and TikTok DM in a single thread per contact. Your reps stop tab-switching and your buyers stop repeating themselves.

Captain AI on every surface

The same qualification, intent detection and routing logic Drift gives you on web — extended to WhatsApp, SMS and DMs. In 50+ languages, including four Arabic dialects.

A real CRM is included

Contacts, companies, Kanban pipeline, deals, lead scoring and tasks live next to the conversation. If you don't already pay for HubSpot or Salesforce, you don't need to.

Flat per-seat pricing

From BHD 49 per month. No per-conversation charges, no usage surprises, no annual commitment to get started. Cancel anytime in the first 14 days.

Local pricing, local data

Auto-detected billing in 12 currencies and enterprise data residency in GCC, EU or US. Built for teams that operate across borders, not just out of San Francisco.

Published, self-serve, honest

Prices are on the website. The trial starts in two clicks. No procurement cycle to find out whether the product fits.

Pricing side by side

Drift no longer publishes public pricing. Figures below reflect historical Drift Premium / Advanced / Enterprise tiers and recent customer-reported quotes. Voxys pricing is published and self-serve.

Voxys
Drift
Entry tier
Starter — BHD 49/mo (3 seats, 1 inbox)
Premium — from $2,500/mo (annual)
Mid tier
Business — BHD 149/mo (10 seats, Captain AI included)
Advanced — custom, contact sales
Top tier
Enterprise — custom, 9 channels, data residency
Enterprise — custom, contact sales
Free trial
14 days, no credit card
Demo only, no trial
Per-conversation fees
None
Usage-based add-ons
Currency options
12 local currencies (BHD, SAR, AED, USD, EUR…)
USD only

Common questions about switching from Drift

Most teams move in under a week. We export your Drift conversations, contacts and playbooks, map your routing rules to Voxys flows, and run both in parallel for a few days. Drift's web chat snippet is replaced with one line of Voxys script. Your CRM sync (HubSpot, Salesforce) stays intact.
For the sales-qualification use case Drift is known for — yes: targeted playbooks, meeting booking, account-based routing, and CRM enrichment. Where we go further is the eight other channels Drift doesn't natively own, plus a built-in CRM if you don't already run HubSpot or Salesforce.
Drift AI is tuned for English-speaking B2B web visitors. Captain AI runs across 50+ languages — including four Arabic dialects — and works on WhatsApp, SMS, voice, email and social DMs, not just web chat. Same qualification logic, ten times the surface area.
Voxys Starter is BHD 49 per month, Business is BHD 149 per month with Captain AI included. There are no per-conversation fees and no annual lock-in. Most teams leaving Drift report 40-60% lower total cost once usage-based add-ons are factored in.
Yes — and on more channels. Voxys supports outbound WhatsApp template messages, SMS broadcasts, email sequences and bot-triggered re-engagement, all from the same contact records. Drift's outbound is primarily email and web-chat playbooks.
Enterprise customers can choose EU, GCC or US data residency. Drift's hosting is US and EU only via AWS. For teams in Saudi Arabia, UAE, Qatar or Bahrain with local data requirements, this is usually the deciding factor.

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See Voxys with your own conversations

14-day free trial. No credit card. Keep your Drift playbooks, add eight more channels, and bill in your own currency.

Start free trial