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Email

AI routing + transactional sends in one thread.

Treat email like every other channel — same inbox, same Captain AI, same CRM context. Customers reach you on whichever channel feels easiest; you don't run three separate help desks anymore.

What you can do

  • Connect any IMAP/SMTP mailbox or use our managed sender
  • Captain AI drafts replies and waits for your approval, or sends autonomously on rules you define
  • Automatic thread merging across channels (an email + a WhatsApp from the same customer = one conversation)
  • Transactional templates with deliverability monitoring (SPF, DKIM, DMARC)
  • Custom domain for branded sending

Common use cases

Order receipts & invoices

Email remains the de-facto channel for receipts, invoices, and shipping documents. Voxys ships them and tracks open/click rates per template.

Long-form support replies

Some conversations need a paragraph, not a one-liner. Email is still the right surface — but routed through the same inbox as WhatsApp.

Newsletter & marketing broadcasts

Schedule and send to segments built from your CRM. Voxys deduplicates against contacts already in an active WhatsApp conversation.

Set up in 3 steps

  1. 1Connect via OAuth (Google Workspace, Microsoft 365) or paste IMAP/SMTP credentials
  2. 2Verify your sending domain — Voxys auto-generates DKIM/SPF records to paste into your DNS
  3. 3Set up Captain AI's email reply rules (auto-send vs. draft for review) and start receiving threads

Ready to add Email to your stack?

Connect in minutes. Captain AI handles the first reply on every channel.

Start free trial