What you can do
- Direct Messages routed into the unified inbox
- Comment-to-DM automation (a comment on a post triggers a private DM with more info)
- Story mention replies
- Product catalog integration for in-DM product cards
- Captain AI in 50+ languages with regional variant detection
Common use cases
Comment-to-DM lead capture
Customer comments "price?" on your product post. Voxys auto-DMs them the price, asks for size/quantity, and routes the qualified lead to sales.
Story reply support
Replies to your stories are usually questions about whatever's featured. Captain AI answers from your catalog or FAQ in seconds.
Influencer + brand mention monitoring
When a customer tags your brand in a story, route it to your community team with the context already loaded.
Set up in 3 steps
- 1Connect your Instagram Business or Creator account via Facebook Business Manager
- 2Voxys requests messaging permissions and pulls your existing DMs from the last 30 days
- 3Configure comment-to-DM automations and turn on Captain AI