What customers see
99.9%
SMS delivery rate (direct routes)
82%
Account queries handled by AI
−41%
Cost per ticket vs. call-center
How Financial services teams use Voxys
OTP at fintech scale
Sub-second OTP delivery at per-message rates — no monthly platform fees. SMS direct-carrier routes mean 99.9% delivery in the markets that matter.
Account alerts on the right channel
Critical alerts (large transactions, fraud signals) on SMS. Routine updates (statements ready, payments cleared) on WhatsApp. Customers get the right format on the right channel.
Self-serve account queries
'What's my balance?' 'When's my next payment due?' 'Did my transfer clear?' All answered by Captain AI from your core banking system — no agent involvement.
Built-in for Financial services
- High-throughput OTP + alerts (sub-second SMS, 99.9% delivery)
- PCI-DSS compliant routing
- Audit-grade conversation history
- Self-serve account queries with AI
- Lead pipeline + account follow-ups