What customers see
3-4×
Cart recovery vs. email reminders
−62%
Reduction in 'where is my order' tickets
+18%
AOV when catalog browsing runs in chat
How E-commerce teams use Voxys
Recover 3× more carts than email
Email cart-recovery sits at 6-8% open rates. WhatsApp is 90%+. Voxys ships pre-built, opt-in-aware flows that recover 25-35% of abandoned carts.
Confirm COD orders before you ship
Every cash-on-delivery order gets a WhatsApp confirm/cancel prompt before dispatch. Fake and impulse orders drop out, and failed deliveries (RTO) fall sharply.
Proactive order updates, no agent
The automation engine reacts to store events — placed, shipped, delivered, refunded — and sends each update automatically. Your inbox stops being a wall of 'where is my order?'
Built-in for E-commerce
- Abandoned-cart recovery flows (opt-in aware)
- Cash-on-delivery order confirmation
- Catalog, cart & checkout inside WhatsApp
- Order tracking + proactive automation engine
- Store connectors: Salla, Zid, Shopify, Woo, Magento, Odoo
- Order pipeline + customer lifetime value tracking