Today we're opening Voxys Connect to teams worldwide. After 18 months of building with design partners across e-commerce, fintech, and hospitality, we believe we've built something that solves a problem every modern support team faces: customers reach out on every channel, in every language, at every hour — and your team can't be everywhere at once.
The bet we made
When we started Voxys, the conventional wisdom was that AI in customer support meant chatbot. Scripted decision trees. Frustration loops. Customers begging to talk to a human.
We bet on a different version: AI that's actually good. Captain AI doesn't try to replace your team — it handles the questions that don't need a human, and hands off the ones that do, with context already loaded.
What's included on launch day
- Unified inbox across WhatsApp, Instagram, Messenger, TikTok, Telegram, SMS, voice, email, and web chat
- Captain AI — frontier-model assistant with business context, policy guardrails, and 50+ language support
- Bot flows for repeatable patterns: booking, lead capture, cart recovery
- Built-in CRM so customer context follows them across channels
- Campaigns for outbound messaging that doesn't get your number flagged
What's different about us
Three things matter most to the teams who chose us during beta:
Speed of setup. Most teams are live with their first channel in under an hour. Captain AI doesn't need training — it reads your help center and product docs once and starts working.
Honest pricing. Tier pricing covers everything we ship. WhatsApp messages are pass-through from Meta — we don't mark them up. No per-conversation AI fees that scale into surprise bills.
Real human support behind the AI. When Captain AI escalates, our own support team is also reachable directly. We use our own product.
How to start
Pricing is published at voxys.ai/pricing — Starter from $50/month, free 14-day trial, no credit card. Or book a 30-minute walkthrough and we'll set up your first channel with you on the call.
We're glad you're here.