Overview
Voxys ships a web chat widget you can shape to match your brand without touching CSS or filing a ticket with engineering. Change colors, copy, position, avatars, greetings, and behavior from a visual editor, then drop a single snippet on your site. It's the same widget that routes into the unified inbox alongside WhatsApp, Instagram, and the other eight channels — and where Captain AI picks up the conversation in whichever language the visitor opens with.
- Match brand colors, fonts, radius, and launcher icon visually
- Customize greeting, placeholder, away message, and pre-chat fields
- Position the launcher anywhere and offset around your existing UI
- Set business hours and route to Captain AI when offline
- Show team avatars, names, and typing indicators on incoming replies
- Embed inline or as a popout, with mobile-specific behavior overrides
- Auto-translate the widget UI into the visitor's browser language
How it works
Design in the editor
Pick colors, copy, position, and pre-chat fields in a live preview. What you see is what your visitors get.
Paste one snippet
Drop the install tag into your site, GTM, Shopify, or WordPress. No build step, no SDK to wire up.
Route and reply
Incoming chats land in the same inbox as WhatsApp and email. Captain AI handles overflow and after-hours in the visitor's language.