Overview
A central library for every WhatsApp message template your team sends — marketing, utility, and authentication. Build templates with header, body, footer, and interactive buttons, submit them to Meta for approval without leaving Voxys, then reuse them across campaigns, bot flows, and one-to-one chats. Variables map directly to CRM fields so personalization stays consistent whether Captain AI, a bot, or an agent is sending.
- Draft templates with header, body, footer, and buttons inline
- Submit to Meta for approval directly from the editor
- Track approval status, rejection reasons, and category per template
- Insert CRM variables — name, order, deal stage — without manual mapping
- Reuse approved templates in campaigns, bots, and 1:1 chats
- Version templates and keep an audit trail of edits
- Organize by language, category, and team folder
How it works
Build the template
Compose header, body, footer, quick replies, and call-to-action buttons in the visual editor. Preview the rendered message as it will appear on the customer's device.
Submit to Meta
Pick category and language, then submit for approval without leaving Voxys. Status, rejection reasons, and quality rating sync back to the library automatically.
Send from anywhere
Use approved templates in broadcast campaigns, bot flows, or one-to-one agent chats. Variables pull from CRM fields so every send is personalized.