Overview
SSO / SAML lets your team log in to Voxys with the same identity provider they already use for the rest of the stack — Okta, Azure AD / Entra ID, Google Workspace, JumpCloud, or any SAML 2.0 IdP. IT keeps control of who gets access, agents get one fewer password to manage, and the inbox, CRM, and Captain AI dashboards inherit your existing security posture. Available on Business and Enterprise.
- Connect any SAML 2.0 identity provider, no custom code
- Pre-built setup for Okta, Entra ID, Google, JumpCloud
- Map IdP groups to Voxys roles and inbox permissions
- Enforce SSO-only login and disable password fallback
- Just-in-time provisioning auto-creates agents on first login
- SCIM 2.0 for automated user provisioning and deprovisioning
- Session timeout and forced re-auth policies per workspace
How it works
Add Voxys in your IdP
Pick Voxys from your IdP's app catalog or paste our metadata URL. Copy the IdP entity ID and certificate back into Voxys.
Map groups to roles
Tie your existing IdP groups to Voxys roles — admin, supervisor, agent, viewer. Permissions follow whoever's in the group.
Enforce and roll out
Turn on SSO-only for the workspace, optionally enable SCIM, and your team signs in with one click from their IdP dashboard.