Overview
Voxys runs a SOC 2 Type II program covering the security, availability, and confidentiality trust criteria, with an independent auditor reviewing our controls over a continuous observation window. The report covers the platform your team uses every day: the omnichannel inbox, Captain AI, the CRM, bot flows, and all integrations behind them. If your procurement team needs evidence before you can roll out a new customer channel, this is what they're asking for.
- Annual SOC 2 Type II report covering the full Voxys platform
- Continuous control monitoring across access, change, and incident management
- Encryption in transit (TLS 1.2+) and at rest (AES-256)
- Role-based access, SSO, and audit logs on every workspace
- Vendor and subprocessor reviews with public subprocessor list
- Regional data residency available on enterprise (EU, GCC, US)
- Report shared under NDA through your security review portal
How it works
Request the report
Your security team submits a short NDA through our trust portal. We share the latest SOC 2 Type II report, pen test summary, and subprocessor list within one business day.
Map controls to your review
Each control in the report maps to common vendor-risk questionnaires like CAIQ and SIG Lite. Reuse our answers instead of running a custom 200-question survey.
Stay in scope as you scale
New channels, Captain AI, and CRM features ship inside the audited boundary. You don't need to re-review Voxys every time we ship something new.