All features

Feature

Keyboard shortcuts

Triage, reply, and close tickets without lifting your hands.

Overview

Voxys ships with a full keyboard layer so agents can triage, reply, and move deals through the CRM without leaving the keyboard. It's built for high-volume teams running the unified inbox alongside the sales pipeline, where mouse trips cost real seconds per conversation. Every shortcut is discoverable, remappable, and works the same across the inbox, Captain AI suggestions, and the Kanban board.

  • Jump between conversations, channels, and inboxes without touching the mouse
  • Accept, edit, or reject Captain AI replies with a single key
  • Assign, tag, snooze, or close tickets from the keyboard
  • Move deals across pipeline stages without opening the CRM
  • Open the command palette to search contacts, macros, and settings
  • Press ? anywhere to see every shortcut in context
  • Remap any binding and sync it across your devices

How it works

1

Press ? to learn

Hit ? on any screen to open the shortcut cheatsheet scoped to where you are. New agents learn the bindings without leaving the conversation.

2

Use the command palette

Cmd/Ctrl+K opens a fuzzy search across contacts, conversations, macros, and settings. It's the fastest way to get anywhere in the product.

3

Remap to your taste

Settings lets you rebind any shortcut and pick a Gmail, Helpscout, or Vim-style preset. Bindings sync to every device you sign in on.

See it in your inbox

Start the 14-day trial and try the shortcuts on real conversations. No credit card.

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