Overview
Audit logs record what happens inside your Voxys workspace: who logged in, who reassigned a conversation, who exported contacts, who edited a bot flow, who touched a deal in the CRM, and what Captain AI did on a customer's behalf. They are built for security, compliance, and ops leads who need to answer who did this and when without filing a support ticket. Filter, export, or stream events to your SIEM when something looks off.
- Track logins, role changes, and permission grants per user
- See every inbox, contact, and deal edit with diffs
- Log Captain AI actions, handoffs, and bot flow changes
- Filter by user, date, IP, event type, or workspace
- Export to CSV or stream to your SIEM via webhook
- Retain logs up to seven years on Enterprise data residency
- Tamper-evident records you can hand to an auditor
How it works
Logging is always on
Every workspace event is captured automatically from day one. Nothing to enable, no agent to install.
Search and filter
Open the audit log view and narrow by user, IP, channel, or event. Click any entry to see the before and after diff.
Export or stream
Download a CSV for a specific window, or pipe events to Splunk, Datadog, or your SIEM via signed webhook.