All channels

Telegram

Bots, channels, no template approvals.

The default messenger across Russia, Ukraine, and increasingly Europe + South America. No template approval process, more flexible bot capabilities, and full group moderation support.

What you can do

  • Bot accounts for customer-facing conversations
  • Group moderation — add Voxys as admin to your community group and route mentions to the inbox
  • Inline buttons for quick replies and menu flows
  • No Meta-style template approval — send what you need, when you need to
  • File and media support: images, voice notes, documents up to 2 GB

Common use cases

Russia / CIS / Eastern Europe customer base

If your customers are in markets where Telegram is the dominant messenger, ignoring it costs you conversations. Voxys treats it as a first-class channel.

Crypto, gaming, and tech communities

These communities live on Telegram. Customer support + community moderation in one workflow.

Group-chat moderation

Add Voxys as admin to your support group. Mentions and questions route to your team, while spam and rule-breaking auto-moderate.

Set up in 3 steps

  1. 1Create a bot with @BotFather on Telegram and paste the token into Voxys
  2. 2Pick the conversation modes you want (1:1, group, broadcast)
  3. 3Optional: configure inline button menus for common flows

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